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How do the security deposit refunds work?

Security Deposit is refundable ONLY when a vehicle is not acquired by one of our affiliate dealers (i.e. the item sells for more at Insurance Auction than your offer at Elite Auto Auctions, or the Insurance Auction does not approve/accept the offer). If the item has been acquired from the Insurance Company by one of our affiliated dealers and the buyer forfeits the sale, the Security Deposit is kept (forfeited by the customer). The method of deposit refund is at the affiliate dealer's discretion. Please note fees for incoming and outgoing wires will be deducted from the amount of deposit. If the refund is remitted by check, the amount of refund will be $15 less ($25 incoming wire fee) than the deposit. If the refund is remitted by wire to a US customer, the amount of refund will be $25 less ($15 incoming wire fee + $25 outgoing wire fee) than the deposit. All refunds remitted by wire to an international customer will be $35 less (incoming plus international outgoing fees) than the deposit. All credit card refunds will be issued a surcharge of 10%.

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